Privacy Policy

1. Introduction

Salticon Limited ("Salticon", "we", "us" or "our") provides custom software development, fintech integrations, business automation and IT infrastructure services, along with products such as OneKitty, OneChurch, OnePOS, OneVote and OneBiller. This Privacy Policy explains how we collect, use, share and protect personal data when you visit salticon.com, contact us, or use our products and services.

We are based in Nairobi, Kenya, and process personal data in line with the Data Protection Act, 2019 (Kenya) and applicable regulations issued by the Office of the Data Protection Commissioner (ODPC).

2. Information We Collect

Contact and enquiry data: when you submit our contact form, we collect your name, email address, phone number, company name and the message you send us.

Usage data: when you browse our website, we may collect technical information such as IP address, browser type, device information and pages visited, including through analytics tools.

Product and account data: if you use one of our products (such as OneKitty, OneChurch, OnePOS, OneVote or OneBiller), that product's own terms and privacy notice govern the data collected within it, which may include account details, transaction records and payment-related information processed through mobile money, card or bank payment channels.

3. How We Use Your Information

To respond to enquiries and provide requested information about our services.

To deliver, maintain and improve our website, products and services.

To process payments and transactions where applicable, through our payment integration partners.

To communicate with you about projects, support requests and service updates.

To meet legal, regulatory, tax and contractual obligations.

4. Legal Basis for Processing

We process personal data on the basis of your consent (for example, when you submit a contact form), the performance of a contract (for example, when delivering an engaged software project), and our legitimate interests in operating and improving our business, in each case consistent with the Data Protection Act, 2019.

5. Data Sharing & Third Parties

We do not sell personal data. We may share data with trusted third parties who support our operations, including hosting and infrastructure providers, payment processors and mobile money providers, and analytics providers — solely to the extent necessary to deliver our services.

We may disclose information where required by law, regulation, court order, or to protect the rights, property or safety of Salticon, our clients or others.

6. Data Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies, including analytics tools, to understand how visitors use the site and to improve our content and services. You can control cookies through your browser settings.

8. Your Rights

Under the Data Protection Act, 2019, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to certain processing, and lodge a complaint with the Office of the Data Protection Commissioner (ODPC). To exercise any of these rights, contact us using the details below.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law, regulation or legitimate business need.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at business@salticon.com or +254 733 550 051, Nairobi, Kenya.